At maku.global, we are committed to safeguard the privacy of our Website visitors, as well as our customers.
This policy applies where we are acting as a data controller with respect to the personal data (in accordance with Article 4 (1) GDPR) collected of our Website visitors and Service users whenever and where we determine the purposes and means of the storing and/ or processing of that personal data to be collected.
In this policy “we”, “us” and “our/s” refer to maku.global.
- HOW WE USE YOUR PERSONAL DATA
The storing and/ or processing of data through our website and for the purpose of providing our Services, are based on our legitimate interest (in accordance with Article 6(1)(f) GDPR) to monitor and improve both our Website itself and the Services associated with it. With respect thereto, we may store and/ or process personal data following the provisions of Article. 13(1) GDPR:
- data of information uploaded to/ submitted to your account (“account data”). The account data refers to all data added to our system by your proactive act of submitting the data to our database. Account data may include your personal data such as your name and email address, your phone number and such. The account data may be stored and/ or processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. We store and/ or process this data due to our interest in administration of our website and our business, as well as in qualitative data assessment to monitor and improve our services with respect to the needs of our clients.
- data that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be stored and/ or processed for the purposes of sending you the relevant notifications and/or newsletters;
- Information contained in an enquiry you submit to us regarding our services (“inquiry data”). The enquiry data may be stored and/ or processed for the purposes of offering certain Products related to our Services, as well as to perform marketing.
- data that you provide in the course of the use of our services (“service data”). Service data may be stored and/ or used for the purposes of ensuring the quality and proper functioning of our website and our Services, to provide technical support and customer care.
- Information relating to monetary transactions related to the products purchased on our website, as well as relating to your order details (“transaction data”). Transaction data may include personal information such as names, phone number, email address, payment information, billing address and other related data. Transaction data may be stored and/ or processed for the purpose of processing payments and/ or detecting incorrect order details.
We do not store and or process any other person’s personal data and thus ask you not to provide such data unless and until we prompt you to do so.
- PROVIDING PERSONAL DATA TO OTHERS
We may disclose any of the above-mentioned data to any member of our company in accordance with Article 13(1)(e) GDPR insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. We may disclose any of the above-mentioned data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
In addition to the disclosure of data set out herein, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your interests as a natural person or the interests of another natural person. We may also disclose your personal data where such disclosure is necessary with respect to litigation whether in court proceedings or in an administrative or out-of-court procedure.
In any event, in which personal is disclosed, we guarantee to follow all provisions made under Articles 13(1)(e) and 14(1)(e) GDPR.
- RETAINING AND DELETING OF PERSONAL DATA
All personal data that we store and/ or process for any purpose or purposes mentioned herein shall not be kept for longer than is necessary for that or those purposes.
Your personal data will be retained for a period of five (5) years starting from the data at which you submitted the data to our system through your proactive act of submitting the data to our database.
Service data will be retained for a minimum period of five (5) years on and following the date at which you make an action to either seek technical support or reach out for customer help in any way.
Irrespectively of the period of the periods mentioned above, we retain personal data of long-term customers for as long as the business relation exists with these customers and up to two years after such business relation is terminated. We also recognize that in certain cases (such as in the event of i.e. disclosure due to litigation) it is not possible for us to specify in advance the periods for which your personal data will be retained.
- INTERNATIONAL DATA TRANSFERS, STORING AND/ OR PROCESSING
Here at maku.global we may transfer personal data to other countries. However, we do not currently transfer personal data to countries outside of the EEA. Where, in the future, data is transferred to certain non-EEA countries, the European Commission has made so called “adequacy decisions” with respect to data protection laws of non-EEA countries. Transfers, storing and or processing to and in those countries will be protected by standard data protection clauses adopted or approved by the European Commission. For non-EEA countries to which no “adequacy decision” has yet been made, please find Regulations (EU) 2016/679 and (EU) 2016/680.
- YOUR RIGHTS
You may at any given point in time instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate and sufficient evidence of your identity. As sufficient and appropriate evidence, we accept a copy of your national identity card, or your passport, accompanied by a utility bill stating your current address of residence.
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes. We will use your personal information for marketing purposes only if expressly agreed to our use of your personal information for marketing purposes.
Your principal rights under data protection law shall remain unaffected by the provisions contained herein. With respect thereto, your principal rights are the following:
(a) the right to access your personal data according to Article 15 GDPR;
(b) the right to rectification of any inaccurate or incomplete personal data about you following Article 16 GDPR;
(c) the right to erasure without undue delay if the data stored and/ or processed is no longer required to be stored and/ or processed given that the purpose as to which the data was stored and/ or processed in the first place is omitted, unless the data to be erased is subject to exclusions of the right to erasure under Article 17 GDPR, and in accordance with Articles 13(2)(b), 14(2)(c) and 15(1)(e) GDPR;
(d) the right to restrict processing in accordance with Article 18(1) GDPR if i.e. the processing of the personal data is unlawful, but the provision of erasure does not apply, or i.e. if the purpose of storing and/ or processing ceased to apply but means of litigation require the data to be stored and/ or processed;
(e) the right to object to processing personal data for marketing purposes and/ or scientific research under Article 21 GDPR read in conjunction with Articles 21(4), 13(2)(b) and 14(2)(c) of the GDPR;
(f) the right to data portability if and unless this right interferes with any rights of third parties set forth in Article 20 GDPR, read in conjunction with Articles 13(2)(b), 14(2)(c);
(g) the right to complain to a supervisory authority if you experience an infringement of data protection laws and you have the legal right to file a complaint with a supervisory authority following Article 77 GDPR, read in conjunction with Articles 13(2)(d), 14(2)(e) and 15(1)(f); and
(h) the right to withdraw consent according to Article 7(3) GDPR, read in conjunction with Articles 13(2)(c), 14(2)(d) and 17(1)(b).
You may exercise any, or all of these rights with respect to the storing and/ or processing of your personal data by written notice to [email protected].
- SOCIAL MEDIA PLATFORMS
On our website, we currently use social media sharing buttons which help share web content directly from web pages to a social media platform. Whenever you use a social sharing button, be advised that you do so on your own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
We currently do not but may in the future share web links to relevant web pages through our social media accounts. By default, some social media platforms shorten lengthy URL’s (web addresses). Users are advised to take caution and good judgement before clicking any shortened URL’s published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URL’s are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
- CONTACT AND COMMUNICATION
This website is powered by Eat.in OY, LLC (Y-Tunnus) registered in Melkokatu 3 00210 Helsinki, Finland under registration number 2828541-5.
You can contact us either via Email at [email protected] or through our Contact form on our website. If you wish to contact us, please keep in mind that you do so at your own discretion and that you provide any personal details requested at your own risk. Your personal information is kept private and stored securely until it is no longer required by law or due to ceasing of purpose. We use any information submitted to provide you with further information about the products/ services we offer or to assist you in answering any questions or queries you may have.
We may update this policy from time to time whenever legal alterations are coming into effect. We therefore encourage you to check this page occasionally to ensure you are happy with any changes to this policy. However, we may notify you of changes to this policy either by means of email or through the private messaging system on our website.